SupportFAQ
Frequently Asked Questions
Clear answers about budgeting, expense tracking, freelancer finances, mileage tracking, and tax record-keeping — all in one place.
How much does TrackrAI cost?
TrackrAI Pro is $6.99 AUD/month or $62 AUD/year — the full product, no ads, and we never sell your data. Cancel any time from your account settings.
About TrackrAI
Is TrackrAI free?
TrackrAI Pro is a paid subscription — $6.99 AUD per month, or $62 AUD per year (about $5.17 a month).
Budgeting & Saving
How do I make a budget?
Start by listing your monthly income, fixed bills, variable spending, debt payments, and savings targets.
What is the 50/30/20 rule?
The 50/30/20 rule is a simple budgeting method that splits after-tax income into 50% for needs, 30% for wants, and 20% for savings or debt repayment.
How much should I save each month?
There is no single perfect number, but many guides use either the 20% savings portion of the 50/30/20 rule or a 15%–20% baseline as a starting point.
How do I build a savings habit?
The most effective savings habit usually comes from automation, separation, and visibility.
How do I reach a savings goal faster?
You usually reach a savings goal faster by increasing the monthly amount, reducing spending leaks, automating transfers, and checking progress often enough to stay engaged.
Expense Tracking
How do I track expenses?
The easiest way to track expenses is to record every transaction, group it into useful categories, and review the totals weekly or monthly.
What is the best way to track spending?
The best system is the one you will genuinely keep using.
How do I categorise expenses?
Start with clear top-level groups such as housing, transport, groceries, software, travel, utilities, and business costs, then keep your rules consistent.
Freelancers & Self-Employed
How do freelancers track income?
Most freelancers do best with one dedicated business account, a reliable way to log payments, and a monthly review habit.
Do I need accounting software as a freelancer?
Not always.
How do I track freelance income for tax?
Track every client payment, every deductible expense, and any business mileage as you go, not at year end.
How do I invoice clients as a freelancer?
A good freelance invoice should clearly show your business details, client details, services delivered, dates, prices, payment terms, and any required tax information.
What expenses can I claim as a freelancer?
In general, freelancers can claim costs that are directly related to earning business income, such as software, equipment, travel, office costs, and some home-office expenses, depending on local rules.
How do I keep records for tax?
Keep a system that clearly shows income, expenses, and proof such as receipts, trip logs, and transaction summaries.
What can self-employed people claim on tax?
Self-employed people can usually claim allowable business costs such as travel, office costs, software, equipment, and other expenses used wholly and exclusively for work, depending on country rules.
Mileage & Tax
What is the ATO mileage rate?
For the 2025/26 income year, the ATO cents-per-kilometre rate is 88 cents per business kilometre.
Is there a free app to track mileage and expenses?
Yes, but free tools usually come with limits.
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